If you prefer us to get in touch with your and schedule an appointment for you to come and see us:
Signature Service
The Samsung Signature Service is made available to all customers on selected products*. These are customers who demand high-end products and an after sales service to match. This offering will ensure complete convenience, from a consultation on specific requirements in-store, right through to the completed installation.
Samsung Signature Service includes:
• A five-year (5) and a three (3) Signature Warranty.
• Free product delivery, *installation and connection within 70 km radius of point of purchase.
• Removal of packaging.
• In-home training and registration.
This service provides a myriad of comforts to loyal customers, including an in-home installation service by a fully accredited technical team, who also advise on how to get the best from the Samsung product. The Samsung Signature Service gives customers the ultimate user experience which includes a helpful demonstration on the basics of operating the product to the innovative features they may not initially be aware of. It’s all there – delivery, installation and the know-how to make the most of your new purchase. Ultimately, it’s about making every interaction with a Samsung product seamless, effortless and completely rewarding. It’s about complete peace of mind.
*Products covered by Samsung Signature Service – Five (5) and Three (3) Warrant
|
TV Model |
Offering |
Total Warranty Period |
|
|
QA65Q8CAMKXXA |
QLED Curved |
+ 3 years warranty, free delivery and Signature installation |
5 years |
|
QA75Q8CAMKXXA |
QLED Curved |
+ 3 years warranty, free delivery and Signature installation |
5 years |
|
QA75Q9FAMKXXA |
QLED |
+ 3 years warranty, free delivery and Signature installation |
5 years |
|
QA88Q9FAMKXXA |
QLED |
+ 3 years warranty, free delivery and Signature installation |
5 years |
|
QA55Q7CAMKXXA |
QLED Curved |
+ 1 years warranty, free delivery and basic installation |
3 years |
|
QA55Q7FAMKXXA |
QLED |
+ 1 years warranty, free delivery and basic installation |
3 years |
|
QA65Q7FAMKXXA |
QLED |
+ 1 years warranty, free delivery and basic installation |
3 years |
|
QA65Q7CAMKXXA |
QLED Curved |
+ 1 years warranty, free delivery and basic installation |
3 years |
|
QA75Q7FAMKXXA |
QLED |
+ 1 years warranty, free delivery and basic installation |
3 years |
|
85Q9 |
QLED – 2018 |
+ 3 years warranty, free delivery and Signature installation |
5 years |
|
QA75Q9FNAKXXA |
QLED – 2018 |
+ 3 years warranty, free delivery and Signature installation |
5 years |
|
QA65Q9FNAKXXA |
QLED – 2018 |
+ 3 years warranty, free delivery and Signature installation |
5 years |
|
QA55Q8CNAKXXA |
QLED Curved – 2018 |
+ 3 years warranty, free delivery and Signature installation |
5 years |
|
QA75Q7FNAKXXA |
QLED – 2018 |
+ 1 years warranty, free delivery and basic installation |
3 years |
|
QA65Q7FNAKXXA |
QLED – 2018 |
+ 1 years warranty, free delivery and basic installation |
3 years |
|
QA55Q7FNAKXXA |
QLED – 2018 |
+ 1 years warranty, free delivery and basic installation |
3 years |
|
QA75Q6FNAKXXA |
QLED – 2018 |
+ 1 years warranty, free delivery and basic installation |
3 years |
|
QA65Q6FNAKXXA |
QLED – 2018 |
+ 1 years warranty, free delivery and basic installation |
3 years |
|
QA55Q6FNAKXXA |
QLED – 2018 |
+ 1 years warranty, free delivery and basic installation |
3 years |
|
UA82NU8000KXXA |
PUHD – 2018 |
+ 1 years warranty, free delivery and basic installation |
3 years |
|
UA65NU8500KXXA |
PUHD – 2018 |
+ 1 years warranty, free delivery and basic installation |
3 years |
|
UA55NU8500KXXA |
PUHD – 2018 |
+ 1 years warranty, free delivery and basic installation |
3 years |
|
QA82Q900RBKXXA |
QLED – 2019 |
+ 3 years warranty, free delivery and Signature installation |
5 years |
|
QA75Q900RBKXXA |
QLED – 2019 |
+ 3 years warranty, free delivery and Signature installation |
5 years |
|
QA65Q900RBKXXA |
QLED – 2019 |
+ 3 years warranty, free delivery and Signature installation |
5 years |
|
QA82Q90RAKXXA |
QLED – 2019 |
+ 3 years warranty, free delivery and Signature installation |
5 years |
|
QA65Q90RAKXXA |
QLED – 2019 |
+ 3 years warranty, free delivery and Signature installation |
5 years |
|
QA75Q80RAKXXA |
QLED – 2019 |
+ 3 years warranty, free delivery and Signature installation |
5 years |
|
QA65Q80RAKXXA |
QLED – 2019 |
+ 3 years warranty, free delivery and Signature installation |
5 years |
|
QA55Q80RAKXXA |
QLED – 2019 |
+ 3 years warranty, free delivery and Signature installation |
5 years |
|
QA65Q70RAKXXA |
QLED – 2019 |
+ 1 years warranty, free delivery and basic installation |
3 years |
|
QA82Q60RAKXXA |
QLED – 2019 |
+ 1 years warranty, free delivery and basic installation |
3 years |
|
QA75Q60RAKXXA |
QLED – 2019 |
+ 1 years warranty, free delivery and basic installation |
3 years |
|
QA65Q60RAKXXA |
QLED – 2019 |
+ 1 years warranty, free delivery and basic installation |
3 years |
|
QA55Q60RAKXXA |
QLED – 2019 |
+ 1 years warranty, free delivery and basic installation |
|
Mobile quick repair kiosk
In each store we offer a Quick Repair Service Kiosk. This is a specialised desk staffed by a highly trained agent that is able to assist with software related matters and free software updates as well as a whole host of services related to the use of your Samsung mobile device. Should we not be able to address the issue while you wait, we can also take your device in for a more in-depth analysis and repair related to screen, water or other hardware damage.
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